An evaluation of Canvas


Program evaluators: Nathan Friend, Elizabeth Holloway, Drew Swanwick

Canvas, developed and maintained by Instructure, is a popular learning management system (LMS) used by more than 3,000 universities worldwide. Canvas delivers its functionality primarily through a web-based software application; a subset of features is also available through native Android and iOS mobile applications. It provides a host of features that address many aspects of the educational experience such as course delivery, grading, discussion management, assignment submissions, and test administration, etc. According to Instructure, an LMS can increase student engagement by creating better participation. We chose to focus on a subset of functions within the discussion component. Because the discussion component requires active student and instructor participation, it is vital to student engagement. 

Using formal evaluation and data collection methods, we asses the value and effectiveness of the discussion component as it relates to increasing student engagement. We conducted pilot tests, pre-evaluation interviews, open question interviews, observational usability tests, closed question surveys, and data analysis with key stakeholder groups and evaluation plan participants. In the end, we were able to create informed recommendations and improvements on the discussion component of Canvas and speak to the value it creates for student engagement.

Download the full product evaluation

Example of Canvas Discussion component
Method 1: Stakeholder Survey with mixed question types
Method 2: Usability test
Learner's Tryout video example
Data analysis



26 October, 2018


Program Evaluations, Human Computer Interaction, Data Analysis